Warranty
At Ruocci, we stand behind the quality of our products. That’s why we offer a standard 5-year warranty on all our items, including clothing and accessories. If there’s an issue with your purchase, we’re here to assist you.
What’s Covered by the Warranty?
Our warranty covers manufacturing defects and faults that are not caused by normal wear and tear or misuse of the product. If anything goes wrong with your product during the warranty period, you can easily make use of our warranty.
Extending Your Warranty
Would you like to extend the warranty on your purchase? No problem! Simply get in touch with our customer service team. The cost for extending the warranty depends on the value of the item. Contact us for more information on pricing.
How to Make a Warranty Claim
To process your warranty claim quickly and efficiently, please provide the following:
- Your order number.
- A description of the issue or situation.
- Photos of the defective product so we can assess the problem.
Once we have received this information, we will get back to you within 24 to 48 hours to resolve the issue.
Customer Service
Our Ruocci customer service team is always here to assist you. Contact us at and we will ensure your request is handled promptly.