Ruocci Product Warranty
At Ruocci, we take pride in the quality of our products. That’s why we offer a standard 1-year warranty on all items, including clothing and accessories. If you experience an issue with your purchase, we’re here to help.
What Does the Warranty Cover?
Our warranty covers manufacturing defects and malfunctions that are not caused by normal wear and tear or improper use. If something goes wrong with your product during the warranty period, you can easily make use of our warranty service.
Warranty Extension
Would you like to extend your warranty? No problem! Simply contact our customer support team. The cost of extending your warranty depends on the value of the item. Contact us for more information and pricing.
How to Submit a Warranty Claim
To process your warranty request quickly and efficiently, please provide the following details:
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Your order number
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A description of the issue or situation
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Photos of the faulty item, so we can assess the problem
Once we receive this information, we’ll get back to you within 24–48 hours to resolve the issue.
Customer Support
The Ruocci customer support team is always here to assist you. Get in touch with us and we’ll make sure your request is handled promptly.
📧 E: assistenza@ruocci.it